Bored of scrolling through reviews just to figure out a game isn’t for you? We know how to help

That "yes, this is it!" moment - that’s exactly the experience we want to make even smoother.
Introducing Kingu 🦾 - Our AI customer chatbot, co-created with our community - with a name chosen by users, for everyone.

What makes Kingu special?
 

• Pre-tested on thousands of interactions and real-life problems, so it knows what you need 📈
   
• Goes beyond genres and categories available in standard search, helping you discover games effortlessly 🃏
   
• Gives access to all active products on Kinguin through simple interactions 🎯
   
• Creates tickets with automatic category assignment, so your request reaches the right team as quickly as possible 🎟️
   
• Need to check your order status here and now? Kingu makes it instantly accessible 💳
   
• Guides you through FAQs with step-by-step video tutorials, so you can follow along and solve issues effortlessly 🎥
   

Kingu is a new AI assistant designed to help you get an even better experience on Kinguin. 

For longtime Kinguin users, you might remember that Milo originally appeared as a little easter egg in our comics - Kingu is back with a wink just for you 😉