Customer support:
Need help with your order or have any questions related to customer support?
Our team is here to assist you: FAQ [email protected]
People team:
If you have HR related questions, get in touch with our People team:
Patrycja Adamczyk
Chief HR Officer
[email protected]
Partnerships:
Interested in partnering with Kinguin or want to know more? Let's connect:
Viktor Romaniuk
Founder and Chairman
[email protected]
Gaming:
Want to talk about game development and publishing?
Michał Kaczmarek
Partner and Chief Gaming Officer
[email protected]
Police and prosecutors requests and other authorities:
Kinguin is committed to full legal compliance and cooperation with law enforcement and other public authorities. This commitment extends to all investigations related to Users’ activities on the Platform, whether they are administrative, tax-related, criminal, or civil. Kinguin will comply with all legal obligations, which may include disclosing Users’ details and transaction data when legally required. Kinguin discloses data at the request of the court or prosecutor's office. For all such requests, please contact our legal department directly at: [email protected] and attach a scan of the court or prosecutor's decision. The court's or prosecutor's decision should include the dates, numbers and amounts of the requested transactions.
Kinguin Marketplace is operated by Kinguin Digital Limited, 5/F Chung Nam Building, 1 Lockhart Road, Wan Chai, Hong Kong. All questions or complaints may be submitted to Kinguin via customer support here
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