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  • FAQ

All Your In-Game Needs in One Place 🎮

Buy in-game currencies, top-ups, items, accounts, and boosting services across hundreds of popular games. With support for 450+ titles and 50,000+ offers in one place and at prices you’ll love. Join millions of gamers who shop smarter with Kinguin.

Trustpilot

Why Choose Kinguin?

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Trusted by +20 mln users

Trusted by +20 mln users

A global community that shops smart and saves more.

Fast Delivery

Fast Delivery

Receive in-game currencies, items, and direct top-ups instantly.

24/7 Customer Support

24/7 Customer Support

We’re here anytime you need us, day or night.

200+ Payment Methods

200+ Payment Methods

Fast, easy, and secure checkout.

How to buy a In-Game items & products on Kinguin?

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Step 1: Search, Choose & Contact

Step 1: Search, Choose & Contact

Select your product and chat with the seller or add to cart.

Step 2: Provide Info

Step 2: Provide Info

Enter your UID or the details seller requires to complete the order and apply code INGAME5 for 5% off.

Step 3: Payment & Connect

Step 3: Payment & Connect

Pay with your preferred method and connect with the merchant for quick delivery.

Step 4: Delivery & Enjoy

Step 4: Delivery & Enjoy

Confirm you've received the product. Need help? We're available 24/7. Enjoy the game!

FAQ

What are in-game goods?

In-game goods are virtual products used inside video games, including currencies, items, accounts, top-ups, and boosting services. These goods help players progress faster, unlock exclusive content, customize gameplay, or save time in their favorite games.

What types of in-game goods can I buy on Kinguin?

On Kinguin, you can buy a wide range of in-game goods, such as:

  • In-game currencies (gold, coins, credits, points and more)
  • In-game items (skins, weapons, pets, cosmetics and more)
  • Game accounts (Fresh, Smurfs and unique and boosted accounts)
  • Game top-ups (Crystals, Gems, Points and more)
  • Boosting services (Leveling, Ranking, Coaching, Crafting, Farming, Builds, Dungeons, Raids and more)

All products are listed per game, with clear delivery details on each product page.

How do I purchase in-game items or coins?

To buy in-game goods on Kinguin, browse the In-Game Goods section and select your game and product type. Choose the offer that suits you, add it to your cart, and complete checkout. After purchase, you can communicate directly with the seller via Kinguin chat to complete delivery if needed.

What information do I need to provide for in-game delivery?

The required information depends on the product type and game. You may be asked to provide:

  • Player ID or UID
  • Username or Character name
  • Server or region
  • Account details (for account-based products/manual delivery products or boosting)

All required information is clearly shown on the product page before purchase.

What payment methods are available?

We support major payment methods like PayPal, credit cards, Paysafecard, Crypto, online banking as well as supporting local payment method for most of countries and currencies globally. We ensure the safety of the customer’s money so we have all payments locally covered as well.

How long does it take to receive my items/coins?

Delivery times can vary depending on the specific item and the game’s server. Most in-game items and coins are delivered within minutes of completing your purchase and initiating a chat with the seller. However, some items may take longer to process. If delays occur, the seller will keep you updated in real-time via chat. If delivery takes longer than 24 hours, you can contact customer support by creating a ticket here: Support Link.

Is it safe to buy on Kinguin?

Yes, it is safe to buy on Kinguin. We secure all transactions with advanced encryption and fraud detection systems. Additionally, every seller on our platform is thoroughly vetted to ensure reliability and customer satisfaction.

What should I do if there's a problem with my purchase?

If you encounter a problem with a purchased item and/or key activation, you can report it via the Resolution Center using the following link: Resolution Center. Other issues: If you have a query not related to an issue with a specific product, please use the following link to open a new ticket: Customer Support

Are there any additional fees to be aware of?

Certain transactions on Kinguin may include additional fees. We remain dedicated to spending such towards improving the service. This translates to lower waiting times, an expanded product catalogue, or possibly new functions, and more. Fees will be clearly displayed at checkout before you confirm your purchase.

Can I cancel my purchase or get a refund?

Yes, purchases on Kinguin can be canceled, and you can request a refund if the key has not been redeemed or the item has not been delivered. To request a cancellation or refund, contact our customer support immediately with your order details. Please note that some digital goods may have specific refund conditions which will be detailed on the product page.