Kinguins bästa pris-garanti!!! :)

If you find your game at a lower price on Steam - contact our customer support team straight away. We will refund the difference in balance if the following conditions are met:


1. You have contacted us immediately after purchasing with all details of the Steam deal for the respective product, including a link to the offer on Steam and the exact price being quoted in the screenshot.

2. The Steam offer is subject to the same conditions you’ve opted for. This means:

  • Same game, version, Steam platform, regional restrictions and bonuses.

3. You are a client with billing address and IP, as follows:

  • Tier 1:

Albania, Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Liechtenstein, Luxembourg, Macedonia, Netherlands, Sweden or Switzerland.

  • Tier 2:

Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Italy, Malta, Monaco, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain or the Vatican City (We’re sure the pope is happy).

  • As well as the following countriesUK, Canada, Turkey, USA and Australia
     

4. One customer can make up to 3 claims for partial refund within this campaign.

5. You don’t have a merchant account with us, as this campaign is not valid for merchants.

6. You have not made your order using Kinguin balance.

7. There is no offer with lower price on Kinguin for the product ordered by you.

 

The Best Price Guarantee offer does not apply if the partial refund request is made more than 24 hours after your order was placed.

The Best Price Guarantee offer is valid only for orders made directly from Massive Summer Sale page on Kinguin. And that’s not all! Make an order over 14.99 and you will get a special gift. Please, check all offers here.


Current campaign is valid till 04.07.2016

How to claim the partial refund?

All you need to do is create a ticket with title “Kinguin Summer Sale”, write your order number and submit all details of the Steam deal for the respective product, including a link to the offer on Steam and the exact price being quoted in the screenshot.