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How does KINGUIN buyer protection work?
- We can guarantee a fast
- We're available 24 hours every day.
resolve the issue.
Yes you are safe!
We ensure your safety on multiple levels. First of all any seller who wants to sell on Kinguin must go through a very tough verification process. Our high-end technology and professionally trained staff enables us to filter trouble candidates in advance. Most of the current sellers are companies we have worked with in the past so we know them very well.
The second insurance layer comes with the fact that we release your money to the seller after 30 days has passed from your purchase. This gives you the power to execute your rights in case of any troubles or disappointment you might feel with your seller. Last but not the least your opinion matters too. Users evaluate sellers with each transaction by a positive, neutral or negative comment.